Privacy Policy
Effective Date: March 25, 2026 | Last Updated: March 25, 2026
```Introduction
Highmark Painters & Handymen, LLC ("Company," "we," "us," or "our") operates the highmarkpaintersandhandymen.com website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request an estimate, communicate with us by phone, email, or text message, or otherwise interact with our services.
By using our website or providing your personal information to us, you agree to the practices described in this Privacy Policy.
Information Collection and Use
We collect several types of information to provide, improve, and communicate about our services.
Personal Data
When you request an estimate, book a service, contact us, or submit a form on our website, we may collect:
- First and last name
- Email address
- Phone number (including mobile phone number)
- Physical address, city, state, and ZIP code
- Details about your project or service request
Usage Data
We may automatically collect information about how you access and use our website, including your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
SMS / Text Messaging Policy
Mobile Information Privacy: We do not sell, rent, loan, trade, lease, or otherwise share or provide your mobile phone number or any SMS/text message content or data with third parties or affiliates for marketing or promotional purposes. Your mobile information will only be used and shared as described in this Privacy Policy to provide the services you have requested from us.
Program Description
Highmark Painters & Handymen may send text messages (SMS/MMS) to customers and prospective customers who have provided their mobile phone number. These messages may include:
- Appointment and scheduling confirmations, reminders, and updates
- Estimate and quote follow-ups
- Job status notifications and completion updates
- Invoice and payment-related communications
- Responses to your inquiries and customer support messages
Consent
By providing your mobile phone number to Highmark Painters & Handymen — whether through our website contact form, online booking form, by phone, by text, or in person — you consent to receive text messages from us related to the services described above. Consent is not a condition of purchasing any goods or services from us.
Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message, and no further text messages will be sent unless you re-subscribe. You may also contact us directly at 813-629-2813 or privacy@highmarkpaintersandhandymen.com to request removal from our messaging list.
Help
For questions or support regarding our text messaging program, reply HELP to any message you receive, or contact us at 813-629-2813 or privacy@highmarkpaintersandhandymen.com.
Message Frequency & Rates
Message frequency varies based on your interactions with our company and the services you have requested. Standard message and data rates may apply depending on your mobile carrier and plan. Highmark Painters & Handymen is not responsible for any charges your carrier may assess for text messages.
Mobile Data Protection
We employ industry-standard security measures to protect your mobile phone number and SMS content data from unauthorized access, disclosure, alteration, or destruction. We will not use your mobile phone number or SMS data for any purpose other than those described in this Privacy Policy without your written consent.
Use of Data
Highmark Painters & Handymen uses the information we collect for the following purposes:
- To provide, deliver, and maintain our painting and handyman services
- To communicate with you about estimates, appointments, job progress, and invoices
- To send text messages and other notifications related to your service requests
- To respond to your questions, comments, and customer support requests
- To notify you about changes to our services or policies
- To gather feedback and information to improve our services and website
- To monitor usage and performance of our website
- To detect, prevent, and address technical issues, fraud, or security concerns
Disclosure of Data
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., scheduling software, payment processing, CRM tools). These providers are obligated to protect your data and may only use it to perform services on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court order or government agency).
- Business Protection: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
As stated above, we will never sell, rent, or share your mobile phone number or SMS data with third parties or affiliates for their marketing or promotional purposes.
Security of Data
The security of your personal data is important to us. We use commercially reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Opt out of text message communications at any time
To exercise any of these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, our data practices, or our SMS messaging program, please contact us:
- By phone: 813-629-2813
- By email: privacy@highmarkpaintersandhandymen.com
- By mail: Highmark Painters & Handymen, LLC — 12191 West Linebaugh Avenue, Suite 590, Tampa, FL 33626